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Customer Service Officer (56818)

  • Full Time, onsite
  • Agensi Pekerjaan Reeracoen Malaysia Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 3,500 / Per Mon

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  • Communicate with customers via phone, email & face to face.
  • Provide knowledgeable answers to questions about product, pricing, and availability.
  • Respond promptly to customer inquiries.
  • Handle and resolve customer complaints.
  • Maintain customer databases.
  • Communicate and coordinate with internal departments.
  • Provide feedback on the efficiency of the customer service process.
  • Preparation of daily/monthly/annual reports.
  • Excellent computer skills and Excel spreadsheet experience.
  • At least 1 year of working experience in the related field is required for this position.
  • Knowledge of MS Excel &Word
  • Willing to work multitask and able to work independently and with minimal supervision.
  • Full attendance allowances
  • Family allowance
  • Maternity and Paternity Leave
  • Annual leave
  • Medical leave