Customer Service Officer (56818)
RM 3,000 - RM 3,500 / Per Mon
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- Communicate with customers via phone, email & face to face.
- Provide knowledgeable answers to questions about product, pricing, and availability.
- Respond promptly to customer inquiries.
- Handle and resolve customer complaints.
- Maintain customer databases.
- Communicate and coordinate with internal departments.
- Provide feedback on the efficiency of the customer service process.
- Preparation of daily/monthly/annual reports.
- Excellent computer skills and Excel spreadsheet experience.
- At least 1 year of working experience in the related field is required for this position.
- Knowledge of MS Excel &Word
- Willing to work multitask and able to work independently and with minimal supervision.
- Full attendance allowances
- Family allowance
- Maternity and Paternity Leave
- Annual leave
- Medical leave
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