Customer Service Executive
RM 1,800 - RM 3,600 / Per Mon
Checking job availability...
Original
Simplified
- Responsible for smooth handling of incoming and outgoing calls.
- Answer all in-coming and out-going calls in a professional manner and to practice Standard Answering Phrase.
- Assist patient, make appointment through Arcus (hospital information system).
- Handle irate callers professionally and courteously by helping them to resolve their issue or redirecting the calls to correct person or department.
- Any other adhoc jobs may be assigned from time to time.
- Able to work 6 days a week including weekends/PH.
- 24/7 operation, work on shift schedule basis (3-shifts) / Public Holidays / Weekends.
Shift Schedules:
Weekend & Public Holiday included.
- 8 am – 4 pm
- 7 am – 3 pm
- 3 pm – 11 pm
- 11 pm – 7 am
- Minimum education qualification: Minimum SPM.
- Fresh graduates are encouraged to apply.
- Looking for Junior and Senior Customer Service.
- Language proficiency: English (Primary), Bahasa Malaysia.
- Communication skill: Good in communication, calmness.
- Other requirements: Literate with computers applications and trained in MS office application (Word, Excel, Outlook).
- Willing to work on shift schedule; including Public Holiday and Weekend.
- Ability to remain long hour in the close room environment, concentration to the calls monitoring, and good communication skill.
Serious candidates please apply with your comprehensive resume.
- CS Operator (Contract 6 months – 1 year)
- Opportunity to convert to Permanent staff after contract period.
- Medical Benefits.
- Young, energetic and fun working environment.
Similar Jobs