Epicareer Might not Working Properly
Learn More

Customer Support Agent (Supporting AUS & NZ)

  • Full Time, onsite
  • Talreso Consultancy & Advisory Sdn. Bhd.
  • Petaling Jaya, Malaysia
RM 4,000 - RM 4,000 / month

Checking job availability...

Original
Simplified

Exciting Opportunity: Customer Service Executive (Supporting AUS & NZ), Immediate Hiring !

What We Offer:

Basic Salary: RM 3785-RM 4000
Other benefits: KPI Bonus, Fixed Bonus, Medical Insurance, Dental / Optical claim, Night shift allowance

Location:

  • Skypark@One City, Subang Jaya

Job Scope:

  • Delivering excellent customer service to customers via inbound/outbound calls, live chat & email;
  • Taking ownership to solve challenges faced by customers and clients' partners;
  • Assist and resolve customers' inquiries with general concerns related to company's products/services

Working Hours:

Shifts: Monday to Sunday (morning, afternoon, and night shifts)

Schedule: 5 working days with 2 days off (based on shifts)

Daily Hours: 9 hours per day (8 working hours + 1-hour break)

Working hours: Night shift (Supporting AUS & NZ market)

Requirements:

  • Candidate must possess at least Diploma and above
  • SPM candidates with at least 1 year experience in a call centre environment
  • Minimum 1 – 2 years’ experience as CS in BPO
  • Required language: Proficient in English (both written and spoken)
  • Previous experience supporting Australian and New Zealand market will be an added advantage
  • Basic knowledge on cars will be advantageous

Job Type: Full-time

Pay: Up to RM4,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Attendance bonus
  • Overtime pay
  • Performance bonus