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Customer Service Executive (Mandarin Speaker)

  • Full Time, onsite
  • Talreso Consultancy & Advisory Sdn. Bhd.
  • Kuala Lumpur, Malaysia
RM 3,000 - RM 3,000 / month

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Exciting Opportunity: Customer Support (Mandarin Speaker) in International BPO industry!

Job Scope:

  • Handling inbound calls/emails/live chat regarding customer's general enquiries, complaints, comments, feedbacks, and other issues related to the company's products
  • Taking ownership to solve challenges faced by customers and clients' partners.
  • Exceeding customer expectation in terms of customer service & accurate information.

Requirements:

  • Good English & Mandarin communication skills (spoken & written)
  • SPM leavers and Fresh Graduates are welcomed to apply-Full Training Provided
  • Able to work on rotational shifts, public holidays and weekends.

Job Type: Full-time

Pay: Up to RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Evening shift
  • Night shift
  • Rotational shift

Supplemental Pay:

  • Commission pay
  • Performance bonus

Work Location: In person

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