Front Office Assistant

Job Responsibilities:

• Responsible in all aspects of Front Office Department operations.
• Provide excellent customer services activities as per established policies and procedures to achieve the highest levels of guest satisfaction.
• Performs check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
• Attends to guest's complaints, inquiries and requests.
• Keep up to date with knowledge of room categories, rates, amenities, facilities and services of the property.

Job Requirements:

• Able to work in rotation shift inclusive overnight shift.
• 6 working days with 1 day off.
• Well verse with front office operations and administrations.
• Guest oriented and service minded person.

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM1,500.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Early shift
• Evening shift
• Night shift
• Rotational shift

Experience:

• hotel: 1 year (Required)