Epicareer Might not Working Properly
Learn More

Senior ticketing (Mandarin Speaking)

RM 7,000 - RM 8,000 / month

Checking job availability...

Original
Simplified

- Ticket Processing and Issuance:

- Process air tickets, Electronic Miscellaneous Documents (EMDs), and other travel documents promptly and accurately.

- Issue and reissue tickets within the Global Distribution Systems (GDS) platforms like Amadeus, Galileo, and NDC.

- Create and manage group bookings through Amadeus and airline platforms.

- Ensure compliance with all travel procedures and regulations.

- Conduct necessary checks before ticket issuance, including fare rule verification.

- Submit tickets for quality control checks before final delivery.

- Assist with queries from internal travel coordinators and other ticketing customers

Reservation Management:

- Handle incoming calls and emails from corporate clients regarding travel arrangements.

- Process reservations for air tickets, visa applications, hotel accommodations, and other travel-related services.

- Handle client feedback and address any issues promptly.

- Issue invoices for all bookings

- Client Service and Communication:

- Maintain accurate records of ticket orders, reservations, and payment methods.