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- Assist in project deployment activities, including requirement gathering, system development, testing, and post-cutover support.
- Provide on-site or remote support to customers, including performing Level 1 troubleshooting.
- Support department/team projects and other duties as necessary.
What will you gain:
- Knowledge in omnichannel contact center solutions, including voicebot, ai chatbots, messaging, speech analytics technologies and more
- Exposure to customer service operations.
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