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Customer Consultant (Mandarin Speaker)

RM 3,500 - RM 5,000 / Per Mon

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JOB DESCRIPTION

  • Providing exceptional customer service and support via phone and other communication channels
  • Accurately documenting customer interactions and ensuring timely follow-up
  • Proactively identifying and addressing customer needs and concerns about our product and service
  • Continuously improving your product and industry knowledge to provide the best possible solutions

JOB REQUIREMENT

  • A positive, patient, and adaptable attitude to thrive in a fast-paced environment
  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Prefer mandarin speaker as need to communicate with customer and colleagues from Taiwan
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Fresh graduates are welcome to apply
  • Able to work on shift including weekend and public holiday
  • Knowledge on Crypto Industry but not require

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental Pay:

  • Yearly bonus

Work Location: In person