Client Account Manager (Implementation Workflow)
RM 5,000 - RM 8,000 / month
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Job Description
- Liaise with customers to obtain information and data required for system setup and implementation and support After Sales.
- Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them.
- Prepare and maintain system documentation in accordance with any new releases and updates.
- Compiling and updating current issues, documenting, and contributing to the content knowledge base.
- Lead the discussion with clients.
- Keep track of the timeline and liaise with the programmer if any issues.
Job Requirements
- Candidates have full working rights for Malaysia.
- Required languages: Good English and Bahasa Malaysia.
- Preferably a Degree / Diploma
- Preferably has experience working with IT Industry and property management with at least 1 to 3 years of experience.
- Ability to prioritize and multitask.
- Able to work independently, committed, motivated, good working attitude, initiative, and integrity.
- Good communication skills with clients.
Job Types: Full-time, Permanent
Pay: RM5,000.00 - RM8,000.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
Schedule:
- Monday to Friday
Work Location: In person
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