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Client Account Manager (Implementation Workflow)

RM 5,000 - RM 8,000 / month

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Job Description

  • Liaise with customers to obtain information and data required for system setup and implementation and support After Sales.
  • Identify the problem in the obtained information and data. Liaise with clients regarding issues and solutions for them.
  • Prepare and maintain system documentation in accordance with any new releases and updates.
  • Compiling and updating current issues, documenting, and contributing to the content knowledge base.
  • Lead the discussion with clients.
  • Keep track of the timeline and liaise with the programmer if any issues.

Job Requirements

  • Candidates have full working rights for Malaysia.
  • Required languages: Good English and Bahasa Malaysia.
  • Preferably a Degree / Diploma
  • Preferably has experience working with IT Industry and property management with at least 1 to 3 years of experience.
  • Ability to prioritize and multitask.
  • Able to work independently, committed, motivated, good working attitude, initiative, and integrity.
  • Good communication skills with clients.

Job Types: Full-time, Permanent

Pay: RM5,000.00 - RM8,000.00 per month

Benefits:

  • Free parking
  • Health insurance
  • Maternity leave

Schedule:

  • Monday to Friday

Work Location: In person