Internship - Order Processing and Administrative Support

Job Summary

We are seeking an internship for Order Processing & Administrative Support with duration 3 - 6 months. The ideal candidate will be responsible for assisting with order processing, ensuring accurate and timely fulfillment, and providing general administrative support to maintain smooth office operations.

Key Responsibilities:

Order Processing

• Accurately input and manage customer orders in the system.
• Verify order details, including pricing, quantities, and customer information.
• Assist in generating sales orders, inventory management in warehouse and shipment creation for order delivery to ensure timely order fulfilment.
• Monitor order status and proactively communicate with customers, logistics and sales team to provide updates or potential delays.
• Handle order-related complaints or issues, providing resolutions in a timely and professional manner.

Administrative Support

• Perform general administrative tasks such as data entry, filing, and document management.
• Ensure proper documentation and update records of orders, invoices, receipts, shipping, and returns.
• Provide customer service support by responding to inquiries via phone, email, or chat.
• Manage office supplies and ensure office equipment is in working condition.

Required Skills and Qualifications:

• Excellent communication skills (both written and verbal).
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook, etc.)
• Strong organizational, time management skills to ensure timely processing and delivery of orders.
• Proactive attitude and willingness to learn.

Education and Experience:

• Internship with Degree study in Business Administrative, Business Management or equivalent qualification. (3 - 6 Months)

Why Apply?

• An excellent opportunity for internship candidates to learn and develop professional skills in administration and order processing.
• Training and support will be provided.
• Opportunity to grow within the company and advance your career in administration, logistics, and customer service.

Job Type: Internship
Contract length: 3-6 months

Pay: RM800.00 - RM1,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Opportunities for promotion
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person