Technical Support - Mandarin Speaker (Open to SPM Graduates)
RM 2,800 - RM 3,100 / month
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TRAINING PROVIDED (4 WEEKS)
Location: Ara Damansara
Salary: RM3100
Allowance: RM500 (KPI Bonus) + RM600 (Night Shift Allowance)
Working hours: 9am - 6pm/6pm - 3am
Responsibilities
- Managing inbound calls, chats, and emails to address customer inquiries, complaints, feedback, and other concerns related to the company’s products.
- Delivering exceptional customer service by providing accurate information and exceeding customer expectations.
- Collaborating with team members to meet key performance indicators (KPIs) and service level agreements (SLAs).
Requirement
- Can read and speak Mandarin proficiently
- Local Malaysian
- Open to SPM graduates
Job Types: Full-time, Contract
Contract length: 24 months
Pay: RM2,800.00 - RM3,100.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Application Question(s):
- Can you read and speak Mandarin? Please rate out of 10
- How soon can you join?
- What is your expected salary?
Work Location: In person
Expected Start Date: 02/12/2025
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