Customer Service Specialist
RM 7,000 - RM 7,000 / month
Checking job availability...
Original
Simplified
- Resolve various business inquiries, consultations, and requests through online and phone channels.
- Handle the full process of customer complaint cases until closure.
- Timely dissemination of company-related information via emails, text messages, etc.
- Conduct routine outbound calls and follow-ups in compliance with regulatory requirements.
- Assist the customer service team in optimizing processes, establishing multi-channel service models, and improving service quality.
- Complete other tasks assigned by superiors.
Job Type: Full-time
Pay: Up to RM7,000.00 per month
Schedule:
- Monday to Friday
Application Question(s):
- Have you worked in either Banking, Financial Services or Insurance industry before?
Experience:
- Customer Care Specialist: 4 years (Preferred)
Language:
- Mandarin (Preferred)
Work Location: In person
Similar Jobs