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Front of house

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Join Our Team at Trio Bakehouse by IF ONLY!

Are you passionate about creating memorable customer experiences? Do you have a love for delicious pastries, breads, and all things baked? Trio Bakehouse by IF ONLY is looking for an enthusiastic and friendly Front of House Team Member to join our growing bakery family!

About Us:

Trio Bakehouse by IF ONLY is more than just a bakery. We’re a community hub where artisan craftsmanship meets warm hospitality. Our mission is to provide our customers with top-quality baked goods and exceptional service in a welcoming environment.

Job Title:

Front of House Team Member

Location:

Trio Bakehouse at IF ONLY Restaurant - 1, Jalan U-Thant 55000 Kuala Lumpur

Key Responsibilities:

  • Greet and welcome customers with a friendly smile
  • Assist customers with their orders, providing recommendations as needed
  • Manage the point of sale (POS) system, process payments, and handle cash
  • Ensure the front of house is clean, organized, and inviting
  • Restock display cases and maintain product presentation
  • Handle customer inquiries and resolve any issues promptly
  • Collaborate with the back of house team to ensure smooth operations

What We’re Looking For:

  • Previous experience in a customer service role (preferably in food service or retail)
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • A positive attitude and a team-oriented mindset
  • Flexibility to work early mornings, weekends, and holidays as needed
  • Passion for baked goods and a keen interest in learning about our products

What We Offer:

  • Competitive hourly wage
  • Overtime pay
  • Training and development opportunities
  • A friendly and supportive work environment
  • Staff meal

If you’re someone who loves engaging with people and has a passion for pastries, we’d love to hear from you!

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Free parking
  • Meal provided
  • Opportunities for promotion
  • Professional development

Schedule:

  • Fixed shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus

Work Location: In person

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