Credit Recovery Officer (Immediate hiring)

Job Responsibilities

• Perform outbound call to notify customers of accounts with outstanding and overdue payment.
• Negotiate with customers to make repayment arrangement.
• Explain and clarify with customers on payment issues.
• Ensure the accounts are follow up completely and in timely manner.
• Responsible for keeping records of collection and status of accounts.
• To achieve monthly collection target set by the company.
• Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines.

Job Requirements

• Candidate must possess at least SPM and above with credit in major subjects
• Good communication skills and negotiation skills
• Proficiency with computer
• Experience in credit recovery will be an added advantage
• Fresh graduates are encouraged to apply, training will be provided
• Able to work independently with minimal supervision
• In addition to the base salary, a competitive commission payout will be offered based on performance

Benefits

• Attendance allowance
• Commission pay
• Opportunities for promotion
• Professional development
• Performance bonus and increment
• Accessible to public transport (Monorail, LRT, MRT, KTM)

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

• Maternity leave
• Parental leave
• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)