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Credit Recovery Officer (Accessible to public transport)

RM 1,800 - RM 2,000 / month

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Job Responsibilities

  • Perform outbound call to notify customers of accounts with outstanding and overdue payment.
  • Negotiate with customers to make repayment arrangement.
  • Explain and clarify with customers on payment issues.
  • Ensure the accounts are follow up completely and in timely manner.
  • Responsible for keeping records of collection and status of accounts.
  • To achieve monthly collection target set by the company.
  • Develop and maintain documentation for all collection strategies, including procedures, policies and guidelines.

Job Requirements

  • Candidate must possess at least SPM and above with credit in major subjects
  • Good communication skills
  • Good negotiation skills
  • Proficiency with computer
  • Experience in credit recovery will be an added advantage
  • Fresh graduates are encouraged to apply, training will be provided
  • Able to work independently with minimal supervision
  • Salary will be based on years of experience
  • In addition to the base salary, a competitive commission payout will be offered based on performance

Location: Menara Sentral Vista (3 min walking from Monorel Tun Sambathan)

Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Benefits:

  • Maternity leave
  • Parental leave
  • Professional development

Supplemental Pay:

  • Attendance bonus
  • Commission pay

Education:

  • STM/STPM (Required)