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Jobs or company...
Z

Waitress [ Guest Relation Officers]

Salary undisclosed
Checking job availability...
Original
Simplified

Overview of the Position

The Guest Relations Officer is responsible for ensuring that guests have a positive experience and building relationships with them. A nightclub Guest Relations Officer (GRO) should have excellent customer service skills, communication abilities, and problem-solving skills. They should also have a customer-oriented attitude and outgoing personalities

Responsibilities

  • Greeting customers: Welcome guests and take their orders for food and drinks
  • Build relationships: Establish positive relationships with guests to ensure guest satisfaction and loyalty
  • Constant Check on Customers: Ensure that all Customer are attended & their orders are on received time
  • Boost the Drinks/ Food Sales: Constantly attend to Customers & get orders, diligently promote drinks and foods
  • Serving food and drinks: Deliver food from the kitchen to guests, and ensure it's made correctly
  • Promote Club Posters: Constantly keep Customers updated by sharing the Club's Posters/ flyers daily
  • Clearing tables & Maintaining cleanliness: Ensure the bar area is clean and well-stocked. Remove empty dishes and glasses
  • Handling customer inquiries & Provide quality service: Aim to provide a luxurious experience that reflects the nature of the club: Respond to customer questions and complaints

Required skills

  • Customer service: A Good background in customer service
  • Communication: Outstanding communication skills
  • Management & Team Player: Good management skills to deal with guests, vendors, and other employees
  • Valid IC (for locals)
  • Valid Work Permit / Passport(For foreign workers)
  • Room / hostel will be provided (subject to number of staffs)
  • Work location: Bandar Puteri Puchong
  • Working hours : 7PM- 3AM (Tuesdays- Sundays)
  • Basic + Commissions

To apply (via whatsapp or call):

  • Management Team 1 (Boss) : 014- 362 778
  • Management Team 1 (HR) : 010- 933 1212

Job Types: Full-time, Permanent, Fresh graduate, Student job

Pay: RM1,300.00 - RM1,800.00 per month

Benefits:

  • Flexible schedule
  • Opportunities for promotion

Schedule:

  • Evening shift
  • Fixed shift
  • Night shift

Supplemental Pay:

  • Commission pay
  • Tips

Application Question(s):

  • How many years of experience working as Guest Relation Officer?
  • Are you willing to work at Bandar Puteri Puchong?

Work Location: In person

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