Retail HR Manager (Kota Bharu)

Job Title: Retail HR Manager

Location: Kota Bharu, Kelantan

Company Overview: Factory Mobile is a leading retail organization dedicated to providing exceptional products and services to our customers. We pride ourselves on fostering a positive work environment where employees can thrive and grow. We are seeking a talented and experienced Retail HR Manager to join our team and lead our human resources initiatives in our retail locations.

Job Description: As the Retail HR Manager, you will be responsible for managing all aspects of human resources functions within our retail operations. You will work closely with store managers and corporate HR to ensure compliance with company policies and procedures while fostering a positive and engaging work culture.

Responsibilities:

Recruitment and Hiring:

• Lead the recruitment process for retail staff, including job postings, screening resumes, conducting interviews, and making hiring decisions.
• Develop and maintain relationships with recruitment agencies and other talent sources to ensure a steady pipeline of qualified candidates.

Training and Development:

• Develop and implement training programs for retail staff to enhance their skills and product knowledge.
• Conduct onboarding sessions for new hires and coordinate ongoing training opportunities.

Employee Relations:

• Address employee relations issues such as conflicts, grievances, and disciplinary actions in a timely and effective manner.
• Ensure compliance with company policies and labor laws related to employee relations.

Performance Management:

• Monitor the performance of retail staff and provide feedback, coaching, and performance evaluations as needed.
• Recognize and reward top performers to foster a culture of excellence.

Compensation and Benefits:

• Administer employee compensation and benefits programs, including salaries, bonuses, and incentives.
• Ensure compliance with wage and hour laws and manage payroll processes.

HR Administration:

• Maintain accurate employee records and HR documentation.
• Handle employee inquiries and provide assistance with HR-related matters.

Safety and Compliance:

• Implement and enforce safety policies and procedures to maintain a safe work environment for retail staff and customers.
• Stay up-to-date with relevant regulations and ensure compliance with labor laws.

Strategic Planning:

• Collaborate with senior management to develop and implement strategic HR initiatives that support business objectives.
• Provide input and recommendations on staffing, training, and employee engagement strategies.

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field.
• Proven experience as an HR manager in a retail environment.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Excellent communication, interpersonal, and leadership skills.
• Ability to multitask and prioritize in a fast-paced retail environment.
• Experience with HRIS and other HR software systems preferred.

Benefits:

• Competitive salary
• Health, dental, and others benefit
• staff advance (staff loan)
• 1 day / week flexible working place
• Employee discounts

Job Type: Full-time

Pay: RM3,500.00 - RM5,000.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Overtime pay
• Retention bonus
• Yearly bonus

Application Question(s):

• How many years of Performance Management Experience
• How many years Disciplinary Management Experience

Education:

• Bachelor's (Preferred)

Experience:

• Human Resources: 2 years (Preferred)
• HR Manager: 1 year (Preferred)