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Client Support Specialist - Banking Solutions

RM 2,000 - RM 2,500 / month

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Role Function:

  • Handle inbound calls in a dynamic contact center environment, delivering exceptional service to customers worldwide.
  • Ensure a high level of customer satisfaction by actively engaging with international clients and striving for first-call resolution.
  • Resolve customer queries and concerns efficiently, offering tailored solutions to meet their needs.
  • Build strong rapport with customers through active listening, providing personalized recommendations for products, services, and solutions.
  • Demonstrate ownership, accountability, and integrity in every customer interaction, ensuring a positive brand experience.

Requirement:

  • Fresh Graduate are welcome (Diploma/Degree).
  • Good in English. Good in communication and able to fulfil a customer needs. Fast learner and able to handle multi- tasking.
  • Must be able to work on rotational shift.

Location: Crystal Plaza, Petaling Jaya (Near to LRT Asia Jaya) / Menara AA, Kuala Lumpur (MRT Tun Razak Exchange).

Fresh Graduates are welcome!

Join us to grow your career in a dynamic and supportive environment!
Apply Now!
Ms.Vam: 0146630895

Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

  • Opportunities for promotion

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay