Client Support Specialist - Banking Solutions
RM 2,000 - RM 2,500 / month
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Role Function:
- Handle inbound calls in a dynamic contact center environment, delivering exceptional service to customers worldwide.
- Ensure a high level of customer satisfaction by actively engaging with international clients and striving for first-call resolution.
- Resolve customer queries and concerns efficiently, offering tailored solutions to meet their needs.
- Build strong rapport with customers through active listening, providing personalized recommendations for products, services, and solutions.
- Demonstrate ownership, accountability, and integrity in every customer interaction, ensuring a positive brand experience.
Requirement:
- Fresh Graduate are welcome (Diploma/Degree).
- Good in English. Good in communication and able to fulfil a customer needs. Fast learner and able to handle multi- tasking.
- Must be able to work on rotational shift.
Location: Crystal Plaza, Petaling Jaya (Near to LRT Asia Jaya) / Menara AA, Kuala Lumpur (MRT Tun Razak Exchange).
Fresh Graduates are welcome!
Join us to grow your career in a dynamic and supportive environment!
Apply Now!
Ms.Vam: 0146630895
Job Types: Full-time, Contract, Fresh graduate
Contract length: 12 months
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
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