Quality Manager

Key Responsibilities:

• Manage external quality certifications and regulatory compliance for the facility.
• Conduct internal audits and support regulatory inspections and customer audits.
• Create and maintain QMS documentation and drive continuous quality improvement.
• Use data analysis and structured methodologies (e.g., 8D, Six Sigma) to identify and resolve quality issues.
• Lead non-conformance investigations, CAPA activities, and customer quality concerns (e.g., 8D reports).
• Drive a culture of quality and reliability in collaboration with the Operations team.
• Oversee customer satisfaction, ensure timely resolution of quality concerns, and communicate performance metrics across the organization.
• Review and approve manufacturing and validation documents for compliance.

Preferred Experience, Qualifications & Skills:Expertise/Knowledge:

• 5+ years in manufacturing (preferably in cable/harness assemblies and box builds).
• Experience in ISO 9001, AS 9100, and ISO 13485.
• Familiarity with IPC/WHMA-A620, J-STD-001, and SPC methodologies.
• Hands-on customer service and CAPA management experience.
• Knowledge of Six Sigma (DMAIC) and project management.

Skills:

• Strong leadership and ability to establish/track quality metrics.
• Analytical problem-solving and process improvement.
• Proficient in MS Office and data analysis tools.
• Excellent communication, organizational, and multitasking skills.

Qualifications:

• Bachelor’s degree in Industrial, Electrical, or Manufacturing Engineering.
• Preferred certifications: ASQ, CQA, CQE, Six Sigma Black Belt.
• Ethical, results-driven, self-starter with excellent customer service orientation.

Job Type: Full-time

Pay: RM15,000.00 - RM25,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person