Bank Contact Centre (Immediate Joiner)
RM 2,600 - RM 3,000 / month
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Requirements
- Possible work on shift/ PH/weekend (on rotational)
- Minimum SPM/Diploma/Degree in any fields; (SPM: Math & English credits)
- Written and Spoken: English
Responsibility
- To handle incoming calls from customers and assist them with their inquiries on products and services.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Maintain the accuracy of all data and verify the same for all customer services.
- Build sustainable relationships and engage customers by taking the extra mile.
- Frequently attend training to improve knowledge and performance level.
Benefits
- Medical Claim
- Shift Allowance
Additional Benefits: Annual Leave, EPF / SOCSO / PCB, Training Provided, Overtime Pay, 5 Working Days
Job Types: Full-time, Contract
Contract length: 6 months
Pay: RM2,600.00 - RM3,000.00 per month
Benefits:
- Opportunities for promotion
- Professional development
Schedule:
- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift
- Rotational shift
- Weekend jobs
Supplemental Pay:
- Overtime pay
Language:
- English (Preferred)
Expected Start Date: 02/03/2025
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