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Technical Engineer ( MS Active Directory)

Salary undisclosed

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Diploma, bachelor’s degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.

  • Proven relevant experience of at least 2 years in the IT industry.
  • Good analytical skill in Active directory Administration and troubleshooting
  • Microsoft Active directory certification / MCSA / MCP is an added advantages
  • Experience interfacing with both internal team members and external customers
  • Experience troubleshooting and responding to customer concerns.
  • Proven record of being reliable and accountable for all aspects of their job.
  • Proficient level of troubleshooting skills e.g. Windows server OS, VMWare, Cloud services
  • Good interpersonal and communication skills with the ability to communicate complex technical issues in an easy to understand manner.
  • Ability to work in a fast-paced, self-directed environment.
  • Resourceful, with the ability to work independently.
  • Strong time management skills.
  • Ability to adapt to changing circumstances.
  • Provide day-to-day operation service deliveries (i.e. Incident and Problem,).
  • Track, Monitor, and Close the assigned service calls / tickets to meet customer Service Level Agreements.
  • ITIL certification and other professional certifications such as VMware, Azure, Linux, and Microsoft is an added advantage

Job Types: Full-time, Contract
Contract length: 12 months

Pay: RM3,500.00 - RM6,000.00 per month

Benefits:

  • Health insurance

Schedule:

  • Rotational shift

Supplemental Pay:

  • Overtime pay