FULL TIME - CUSTOMER SERVICE / ATTRACTION CREW (KL GATEWAY MALL)

Attraction Crew

Location: KL Gateway Mall
Working Days: Monday – Sunday (Shift basis - 5 /6 days per week)
Job Type: Part Time

Job Responsibility

• This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.

Customer Service

• Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
• Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
• Handle visitor inquiries, feedback, and complaints professionally and efficiently.

Workshop and Education

• Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
• Collaborate with the educational team to ensure content aligns with the company educational goals.

Bricks/Sculpture Maintenance

• Perform routine cleaning of sculptures as required.
• Assist in maintenance work for sculptures that requires minor maintenance.

Program and Event

• Assist in the coordination and delivery of special events and programs at the centre.
• Use effective communication to inform guests of event schedules and activity details.

Safety and Administration

• Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
• Prepare and carry out daily opening and closing of the centre.

Job Requirements

• SPM/STPM, Diploma, Bachelor’s Degree
• Good in BM and English language
• Ability to engage with visitors of all ages and backgrounds.
• Strong attention to detail and safety awareness.
• Physical ability to stand for long periods, walk, and assist guests with physical activities.
• Flexibility to work on weekends, holidays, and during special events.

(Drop your resume at [email protected] or WhatsApp to +603.5569.9566)

Job Types: Full-time, Fresh graduate

Pay: RM2,100.00 - RM2,300.00 per month

Benefits:

• Maternity leave
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift
• Rotational shift

Application Question(s):

• What interests you about working part-time as an Attraction Crew at KL Gateway Mall?
• How does this part-time role fit into your current schedule or commitments?
• Do you have any previous experience in part-time roles or customer service?
• Are you comfortable working evenings, weekends, or public holidays if required?
• Do you have reliable transportation to KL Gateway Mall?
• Are you currently studying or working another job that we should be aware of when scheduling shifts?

Expected Start Date: 02/10/2025