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  1. Go to Settings.
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Jobs or company...

ETMY004 C(A40) Supply Chain Logistic ad Fulfillment Specialist - Kuala Lumpur

Salary undisclosed

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Job ID: ETMY004

Job Position: Supply Chain Logistic ad Fulfillment Specialist

Industry: E-commerce

Salary Package: RM4,000 - RM5,000

Working Location: Kuala Lumpur, Malaysia

Working Days: 5

Working Hour: 9am-6pm

Benefits: AL 10 days, MC 14 days, GE medical insurance, Team Building, Birthday benefit, Monthly OKR incentive

Job Scope:

Logistics & Fulfillment Operations

  • Lead teams of Warehouse Fulfillment Executives working closely with internal and external stakeholders on daily e-commerce fulfillment operations handling
  • Oversee 3PL WHs on daily operational performances ensure the activities being completed on-time on target,
  • Work cross functional teams aligning the business needs for operational planning with cost effectiveness,
  • Monitor platform wise order creation, administration and shipping status,


ensuring all orders are fulfilled according to the time frame,

  • In charge fulfillment related troubleshooting to ensure the operations running smoothly,
  • Manage logistics operations for cross border transportation, local delivery, and customs clearances,
  • Manage overall inventory related activities (stock-take, stock adjustments,


disposal, etc.) for inventory accuracy,

  • Assist customer service team on post sales operations (return refund, 3PL last mile claim, etc.) to shorten the lead-time on case closures,
  • Keep track of KPI performance and identify KPI deviations for corrective actions,
  • Responsible for overall performance evaluations for platform enabler partner programs


Operational Excellence & Project Management

  • Lead weekly operational reporting for local & regional business reviews,
  • Assist monthly business review with all 3PL service providers,
  • Define KPIs and setup SOPs and other ops guidelines for greater efficiency and service quality,
  • Ensure all associated cost items are managed within approved budget,
  • Manage monthly billing reporting to ensure the invoices being processed on-time with 100% accuracy,
  • Manage team for project executions and implementations (e.g. new business launch, stock migration, process roll-out, etc.)
  • Assist on identifying potential 3PL partners (warehousing, last mile service providers.) for Supply Chain Optimization team for RFP process from vendor selection, rates negotiation, final evaluation up to implementations.
  • Perform other job-related functions when required.


Requirements:

  • Graduate from Malaysia Top 10 University or QS Top 200
  • Cannot graduate more than 4 years
  • Strong in analytical and problem-solving,
  • Knowledge of OMS and WMS,
  • Results driven and self-motivated with the tenacity to perform in a fast-paced environment.
  • High moral standards and personal qualities of integrity, credibility, commitment to the business,
  • Excellent communication skills both in English and Mandarin,
  • Based in residential country, able to travel around the regions (SEA & CN)
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