Epicareer Might not Working Properly
Learn More

Training Executive

RM 3,000 - RM 4,000 / Per Mon


Original
Simplified
  • Take charge of executing the Tea Barista Modules, including an 11-day New Employee Orientation and Tea Barista Skill Assessment.
  • Assist in the creation and maintenance of training tools provided to the outlet team, such as SOPs, Operations Manuals, and SOP videos.
  • Ensure the provision of accurate and up-to-date information and knowledge to the outlet team.
  • Assist in the training and execution of new product launches (LTO) to ensure proper implementation in outlets.
  • Help review training effectiveness, follow up on training outcomes, and conduct post-mortems to improve training process flow and methodology.
  • Follow up to ensure all team members complete learning for new product launch topics in UMU.
  • Conduct on-the-job training, assessments, area training, and practical training in outlets.
  • Bachelor’s Degree in Business Administration, or a related field.
  • Must possess own transport and be able to travel when requested.
  • Minimum of 2 years of F&B operations experience.
  • Strong communication and presentation skills.
  • Proficient in Microsoft Office Suite and training development software.
  • Highly organized, detail-oriented, and able to work independently.
  • Strong interpersonal skills.
  • Competitive salary and benefits package.
  • Complimentary 1 CHAGEE Drinks every day.
  • Opportunities for career growth and advancement.
  • A supportive and collaborative work environment.