Assistant Front Office Manager - Park Hyatt Kuala Lumpur

Organization- Park Hyatt Kuala Lumpur

Summary

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Assistant Front Office Manager supports the Front Office Manager in overseeing the daily operations of the Front Office. The Assistant Front Office Manager's goal is to ensure exceptional guest service, smooth operational procedures, and staff development.

Qualifications

• Due to work permit restrictions, this position is only open for Malaysian Citizens and Permanent Residents of Malaysia.
• Ideally with a university degree/diploma in hospitality/hotel management.
• Work experience as an Assistant Front Office Manager or Assistant Manager - Front Office within luxury hotels is preferred.
• Strong understanding of Front Office operations, including Front Desk and guest relations.
• Good leadership and interpersonal skills, strong organisational and time management abilities, and the capacity to work under pressure and handle high-stress situations effectively.