Assistant Manager, Agency Planning & Performance

Discover the GREAT in your career.

As a LIFE company, our customers are at the heart of all that we do. Being one of Asia’s leading insurer for over a century, we have built a long-lasting legacy of trust with our customers over many generations. At the foundation of this trust is Integrity, Initiative, and Involvement – from the way we treat every customer relationship with honesty and transparency, to our proactive approach of delivering the best possible solutions in both life and general insurance.

Integrity, Initiative, and Involvement is what guides us. It is what makes us do the right thing, take the lead, and choose ‘we’ over ‘me’. Our mission is to make life great for our customers because we understand what matters most to them, and we know how to help them protect it.

If you are looking to grow in an exciting career filled with opportunities and potential, we are seeking a professional to join our team as Assistant Manager, Agency Planning & Performance. This role is to support Agency business by defining, providing data Information and analysis for business strategies, challenges, growth or to advance a company’s sales efforts.

The Role:

• Work closely with Senior Management Team on business reviews and periodic reports to shore up for any future development strategies and opportunities.
• Monitor sales trends based on company’s strategy; conduct root cause analysis and recommend appropriate solutions.
• Executes performance analytics and planning activities such as performance statistics and internal reviews of agency sales trends.
• Supports business strategies by providing proactive and best estimate output based on data information and analysis.
• Produces assigned reports (adhoc or recurring) and analysis request based on Standard Operating Procedure (SOP) and agreed turn-around-time
• Conducts post contest related reviews and recommend appropriate solutions.
• Produces assigned reports and analysis request based on Standard Operating Procedure (SOP) and agreed turnaround time.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

The Person:

• Candidate must possess at least a Bachelor Degree and above in any discipline and/or related.
• Minimum 3 years of working experience in the capacity of performance monitoring and reporting.
• Excellent in Microsoft Excel and Power Points.
• Analytical thinking, numerical sensitive, detail-oriented and meticulous.
• Ability to translate data into insights.
• Able to communicate effectively at all level.
• Highly motivated, success driven and able to work independently.
• High level of integrity, takes accountability of work and good attitude over teamwork.
• Takes initiative to improve current state of things and adaptable to embrace new changes.

Great Eastern Malaysia is committed to Equal Employment Opportunity, and all qualified applicants shall receive a fair and equal consideration for employment.

Location: HQ, Kuala Lumpur

Entity: Great Eastern Life Malaysia

Employment Type: Permanent

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.