Telesales Executive

RM 3,000 - RM 5,000 / Per Mon

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Make outbound calls to prospective customers to promote the company's products or services
Follow an established script and sales process to persuade customers to take a desired action such as making a purchase or booking an appointment
Maintain accurate and up-to-date records of all calls made, including details of conversations, outcomes and follow-up requirements
Qualify and assess customer needs and provide appropriate solutions and recommendations
Meet or exceed daily, weekly and monthly targets for calls, leads generated and sales made
Build and maintain strong relationships with customers to ensure ongoing business and referrals
Continuously develop knowledge of the company's products and services, industry trends and competitor activity
Schedule appointments for sales staff to meet prospective customers.
Secure stronger customer relationships and enlarge the customer base.
Identify and handle customers' enquiries completely and accurately with confidence.

Fluent in Mandarin, English, Bahasa Malaysia optionally.
Positive attitude, passionate on collaborative teamwork, excel at interpersonal skills.
Adaptable to change, able to pivot and find alternate solutions, demonstrated capability in meeting new challenges.
Good problem solving skills, able to navigate unexpected situations or conditions.
Critical observer-thinker, bringing fresh perspective and offer intuitive solutions and ideas.
Demonstrated leadership skills in driving teamwork excellence, conflict resolution..