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Key Responsibilities:
- Answer incoming calls, take messages, and re-direct calls as required.
- Deal with email enquiries efficiently and effectively.
- Facilitate and coordinate meetings, conference calls, and video conferences, ensuring all participants are well-prepared and informed.
- Take meeting minutes, and follow up on outstanding tasks to ensure timely completion.
- Manage executives' diaries, arrange appointments, and book meeting rooms and conference facilities.
- Serve as the primary point of contact for internal and external stakeholders, screening and prioritizing incoming communications.
- Handle confidential information with discretion and maintain a high level of professionalism in all interactions.
- Provide general administrative support, including managing and maintaining files and documents for easy retrieval and access.
- Conduct research, compile data, and prepare reports as requested by executives.
- Coordinate internal and external corporate events, conferences, and meetings, both on-site and off-site.
- Support marketing initiatives both online and offline to increase brand awareness and revenue for the company.
- Communicate with HODs and management team for feedback and improvement.
- Prepare presentation decks and data statistics as needed for executive meetings and reports.
Qualifications:
- Bachelor’s degree in Business Administration, Communications, or a related field preferred.
- Minimum of 3 years of experience as a Personal Assistant or in a similar administrative role supporting senior executives.
- Excellent organizational and time-management skills.
- Strong written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
- Ability to handle sensitive information with discretion and maintain confidentiality.
- High level of attention to detail and accuracy.
- Strong problem-solving skills and the ability to anticipate needs.
Personal Attributes:
- Proactive and Resourceful: Takes initiative and demonstrates a proactive approach to problem-solving.
- Professionalism: Exhibits a high level of professionalism and integrity.
- Adaptability: Able to adapt to changing priorities and work effectively under pressure.
- Interpersonal Skills: Strong interpersonal skills with the ability to build relationships and work collaboratively with diverse teams.
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