Epicareer Might not Working Properly
Learn More
Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
logo
Jobs or company...

WALK-IN Customer Service Executive (Contact Centre) 27 Sep 2024

Salary undisclosed

Apply on

Linkedn
Original
Simplified
Description

[Walk-in Interview] Customer Service Executive (Contact Centre)

Date: Friday, 6 Sep 2024

Time: 9.30am - 12.00pm and 2.00pm - 4.00pm

Location: 4th (3A) Floor, Wisma Lee Rubber, 1 Jalan Melaka, 50100 Kuala Lumpur (next to Masjid Jamek LRT station)

Services
  • To attend to inbound calls enquiries over various range consumer financial products and services
  • To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries.
  • To provide personalized customer service to customers, whilst maintaining a professionalism and a proper phone etiquette

Quality Assurance
  • To achieve first call resolution where possible and follow up with customers on unresolved issues.
  • To perform after call duties and quality assurance in accordance to the set procedures with zero defect
  • To consolidate and provide customer’s feedback to respective business partners for improvements and enhancements

Alternative Channels and Cross-Selling

  • To introduce and create customer awareness on self-service/automated banking channels
  • To cross-sell bank products and services when appropriate

Compliance
  • To ensure adherence and full compliance with Group Policy and Standards, local laws and regulations and control and procedures of the bank

Job Qualifications
  • Degree Holders – related working experience preferred; however, fresh graduates are welcomed to apply; diploma holders – minimum of 1 year of working experience in Contact Centre and /or Consumer Financial Services (Banking)
  • Possess customer centric / strong customer service mindset
  • Committed and a good team player with willingness to step into a leadership role
  • Independent and resourceful with the ability to thrive under pressure
  • Meticulous, well organized and has the ability to solve problems
  • Able to multitask and manage time effectively
  • Willing to work on shift rotations (24/7) which includes Public Holidays

Primary Location

Malaysia-Kuala Lumpur-Kuala Lumpur

Job

Customer Service Executive

Organization

MAL E2P - Contact Centre - Hub (DH)

Schedule

Permanent

Full-time

Job Posting

11-Sep-2024, 10:42:01 AM
Similar Jobs

1d ago

In-house Security Guard
PGEO Edible Oils Sdn Bhd
Pasir Gudang, Malaysia

Full Time, onsite, onsite

RM 1,800 / Per Mon

1d ago

Executive - Online Travel
Corporate Information Travel Sdn Bhd
Kuala Lumpur, Malaysia

Full Time, onsite, onsite

RM 2,300 / Per Mon