General Manager

Job Description

Qualify, Plan, Execute, Close

• Oversee and manage the implementation of strategies and deliverables for Capital Markets (CM) engagements to ensure high-quality services are provided on time and exceed client expectations.
• This includes managing fundraising exercises through capital markets and credit facility transactions, both syndicated and non-syndicated.

Systems and Process Improvement

• Ensure that systems and processes are effectively applied to maximize departmental performance.
• Continuously assess and optimize systems and processes, implementing necessary changes to improve departmental outcomes.
• Manage a team of accountants responsible for client deliverables such as NAV production, financial statements, and associated reports and assist with the review process.
• Ensure the service level agreement and accuracy of client deliverables prepared by their team.
• Ensure that the team is trained, engaged and as efficient and effective as possible in achieving organizational goals.

Customer Relationships and Communications

• Develop and maintain strong relationships with clients and stakeholders to ensure clear understanding of expectations and deliverable.
• Foster teamwork within and outside the department to ensure smooth operations and prevent miscommunication.
• Manage client relationships and client queries and help to resolve issues/queries raised by our clients.

Quality and Satisfaction

• Promote a high-performance culture focused on competence, commitment, and client orientation to ensure high-quality deliverable and client satisfaction.
• Uphold high standards of integrity and reliability.

Human Capital

• Develop People: Coach and motivate subordinates to maximize their organizational contributions and support their professional growth.
• Foster effective teamwork in alignment with the organization's core values.
• Ensure the team is trained, engaged, and as efficient and effective as possible in achieving organizational goals.
• Help coordinate resources and ensure that appropriate cross-training and coverage are in place to meet client and organizational expectations for deliverables.

Business Partnering

• Respond to stakeholders and clients promptly to meet their expectations.
• Build and nurture relationships with internal and external clients to create recurring business opportunities

Job Requirements

• Degree in Accounting/Finance
• Preferably with Master or Chartered Qualification (CPA/MIA/ACCA etc)
• CFA preferred
• Min 8 years’ experience with 3 years in capital market industry, with 2 years in managerial position
• Good communication and interpersonal skills
• Excellent skills in planning, organising, analyses and result oriented
• In-depth knowledge and technical expertise in capital market transactions