Human Resources Associate

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 721,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

Responsibilities

• Update employee movement (e.g. hiring, transfer, promotion, termination, resignation) and personal data changes in SAP.
• Process employee queries related to employee life cycle, compensation and benefits, employee services, competency & performance, and payroll over email and phone.
• Updating, managing and maintaining training records & planning for employees who attended training courses.
• Perform pre-employment background check and send electronic on-boarding package to new hires.
• Maintain compensation and benefits data in the system (salary data changes, employee bonus data, off-cycle salary increment etc.).
• Maintain employee service (e.g. leave of absence, grievances) data in the system such as leave data administration, return to work, leave extension and cancelation administration.
• Maintain competency inventory, job architecture and career model updates in SAP and support the performance appraisal/ review administration process.
• Support workforce and talent deployment business decisions from a data admin and support perspective.
• Generate and analyze HR reports on weekly, monthly, quarterly or yearly basis based on business requests.
• Escalate non-standard or exception requests for approval/ issues in timely manner regarding HR-related matters.

Requirements

• Fresh graduates are encouraged to apply.
• Graduated with a Diploma/ Bachelor’s degree in Human Resources/ Business/ Social Sciences related degree.
• Proficiency in Mandarin (able to write, read and communicate) would be advantageous, as it involves liaising with stakeholders from China.
• Preferable to have advanced knowledge in using Microsoft Excel (e.g. Pivot table, Vlookup, formulas etc.).
• Must have high attention to details and focus in data accuracy.
• Must be a good team player.
• Quality driven – in communications and all system transactions.
• Ability to deal with customer complaints in a professional and friendly manner and escalate where appropriate.