Epicareer Might not Working Properly
Learn More

Mall Manager

Salary undisclosed

Apply on


Original
Simplified

Job Responsibilities:

  • Oversee the daily operations, management and administration of shopping mall.
  • Manage mall rental revenue and financial performance (costs, aging, etc.).
  • Recruit, develop, motivate and retain a high performing team (operations, leasing, finance, etc.).
  • Provide leadership and direction to mall staff and tenants.
  • Oversee the leasing process and maintain occupancy levels.
  • Analyze mall sales and traffic data to drive incremental revenue and other sales opportunities.
  • Develop and implement mall marketing and sales strategies.
  • Provide exceptional customer service to mall patrons and tenants.
  • Ensure the mall is maintained in a clean, safe and attractive manner (operationally efficient to maintain costings).
  • Address and resolve customer complaints or issues promptly.
  • Ensure that the finance department collection and operations are running smoothly.

Job Requirements:

  • Bachelor's degree in Business Administration, Marketing or related field.
  • Minimum 7 years of experience in retail management or mall management.
  • Excellent leadership and interpersonal skills.
  • Proven track record of driving sales and profitability.
  • Ability to analyze mall sales and traffic data to make informed business decisions.
  • Problem solver - ability to identify problems and bring issues to resolution proactively.
  • Strong customer service orientation.
  • Excellent verbal and written communication skills.