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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
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  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
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  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
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Jobs or company...

Service Operations Manager (Aftersales)

Salary undisclosed

Apply on

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Incorporated on 16th August 2022, a wholly-owned subsidiary of Perusahaan Otomobil Nasional Sdn Bhd. General (or Official) Distributor of smart vehicles in Malaysia & Thailand.

Our mission and vision are to become the leader in new energy ecosystem automotive solutions.

Our business scope encompasses the distribution of New Energy Vehicles, provision of EV charging solutions, electronic parts and mobility solutions, finance and insurance services, retailing of accessories and merchandise, monitoring data services for customers as well as the latest technology in EV design and manufacturing.

Job Responsibilities:

  • Establish service-related targets, policies, and procedures to ensure new dealer can runs operation smoothly before dealer outlet opening dateline by benchmarking competitor and making improvement from the current market condition.
  • Ensure that Service Facility and workshop standards are implemented and well maintained according to the guideline given by conducting audit and or monthly visit to the workshop on regular basis (visit frequency according to the dealer condition)
  • Support dealer improvement in all areas by conducting analysis, review, and coaching session of the dealer’s key performance indicators on a regular basis (daily/weekly/monthly as appropriate).
  • Ensure exceptional dealer/ customer experiences by addressing and resolving dealer/ customer concerns promptly and professionally.
  • Develop and execute preventive maintenance programs for the EV fleet to minimize breakdowns and enhance vehicle reliability.
  • Collaborate with engineering teams to provide insights for continuous product improvement based on service data.
  • Conduct regular training sessions to keep the team updated on the latest EV technologies and service procedures.
  • Report performance results to the Management to ensure the target is on track on monthly basis by submitting Monthly Performance Report.
  • Monitor warranty, goodwill cases, quality control inspections, buy-back reports, and complaints to ensure the resolution of the cases are in manageable condition by review and discuss on regular basis accordingly.

Job Requirements:

  • Bachelor’s degree in Automotive Technology, Mechanical Engineering, or a related field.
  • 8 years’ experience in after-sales service management, with minimum 3 years’ experience in handling a team.
  • Strong background in automotive after-sales service. Focus on electric vehicles is preferable.
  • Strong leadership and team management skills.
  • In-depth knowledge of electric vehicle systems, diagnostics, and repair procedures.
  • Excellent communication and customer service skills.
  • Ability to analyse data and implement strategies for continuous improvement.
  • Agile, fast, able to travel and can work under pressure.
  • Able to work in a start-up environment.
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