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About The Role
Are you a driven and customer-focused individual seeking an exciting opportunity to gain hands-on experience in B2B customer support? Look no further than our 6-month internship at Swift, a world-leading provider of secure financial messaging services. As a B2B Customer Support Intern, you will have the chance to thrive in a collaborative, fast-paced environment and make a real impact.
What to expect:
By joining our team, you will have the chance to be part of a world-class organization that plays a vital role in shaping market practice and defining standards in the financial industry. You will be exposed to the end-to-end process for Order-to-Cash, working closely with our Finance Operations teams to ensure flawless customer experience.
You may like to know the team better by knowing the people in the team. Review LinkedIn profile of the people on the list below:
Reeshna – Talent Acquisition
Thilaka Bhaskaran - Hiring Manager
What We Offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.
Are you a driven and customer-focused individual seeking an exciting opportunity to gain hands-on experience in B2B customer support? Look no further than our 6-month internship at Swift, a world-leading provider of secure financial messaging services. As a B2B Customer Support Intern, you will have the chance to thrive in a collaborative, fast-paced environment and make a real impact.
What to expect:
- Engaging with clients via email and phone to resolve inquiries and build rapport
- Assist the Order to Cash team in improving documentation and procedures
- Collaborate with various departments to achieve team goals
- Manage tasks within given time frames and delivering high-quality work
- University student or graduate currently undergoing/completed a Bachelor's Degree or equivalent experience in Business Administration or related fields.
- Excellent communication skills with the ability to build rapport with clients from a wide range of backgrounds
- Demonstrating the ability to fully engage with clients, ensuring their concerns are understood and addressed accordingly
- Self-motivated and proactive in seeking process improvements which effectively managing tasks in a fast-paced environment
- Excellent collaborator with the ability to work effectively across different departments
- Strong time management skills and a commitment to delivering high-quality work
- Familiarity with relevant software and tools, such as Microsoft Office, to efficiently manage tasks and data
- 6-month internship; must be able to commit
- Comprehensive training provided
- Hybrid working
- Internship allowance offered
- Convenient location near LRT train station
- Open to local Malaysian applicants only
By joining our team, you will have the chance to be part of a world-class organization that plays a vital role in shaping market practice and defining standards in the financial industry. You will be exposed to the end-to-end process for Order-to-Cash, working closely with our Finance Operations teams to ensure flawless customer experience.
You may like to know the team better by knowing the people in the team. Review LinkedIn profile of the people on the list below:
Reeshna – Talent Acquisition
Thilaka Bhaskaran - Hiring Manager
What We Offer
We put you in control of career
We give you a competitive package
We help you perform at your best
We help you make a difference
We give you the freedom to be yourself
We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, or veteran/military status.
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