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Customer Service Assistant

RM 1,500 - RM 3,000 / Per Mon


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Simplified
  • Receive customer calls and accurately input orders into the system
  • Identify customer needs and ensure clear communication to related internal departments
  • Maintain existing customer base through effective customer service skills.
  • Foster solid working relationships with other departments and customers, and follow through with customer request.
  • Proper filling of related documents
  • Notify customers of any activities that may result in late delivery.
  • Other ad hoc duties assigned
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given & standard accepted practices.
  • Annual leave and sick leave
  • KWSP and SOCSO
  • Medical Benefits
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