Quality & Safety Compliance Leader, IKEA Damansara
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Company Description
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job Description
To take responsibility as part of the store logistics team for the integration of IKEA supply
quality, health and safety standards in the goods flow process and customer delivery processes.
To safeguard the quality of all fulfilment processes to ensure that no damaged products reach
the customer.
To secure that fulfilment processes are completed in such a way that ensures a safe
environment for co-workers and visitors.
To secure that the fulfilment operations are carried out according to regulations and
mandatories that procedures and follow-ups are implemented, and that the store is operating
in compliance during all hours.
Important Note:
You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment.
Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:
IKEA discounts
Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.
Flexi Benefits
We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.
Maternity and paternity leave
We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.
Gifts
We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/
Work environment
As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.
Incentive plan
All co-workers may earn an annual financial reward when we meet our shared business objectives.
Free Parking
All co-workers are given free parking.
Please apply by 1September 2024.
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.
We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.
We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.
Job Description
To take responsibility as part of the store logistics team for the integration of IKEA supply
quality, health and safety standards in the goods flow process and customer delivery processes.
To safeguard the quality of all fulfilment processes to ensure that no damaged products reach
the customer.
To secure that fulfilment processes are completed in such a way that ensures a safe
environment for co-workers and visitors.
To secure that the fulfilment operations are carried out according to regulations and
mandatories that procedures and follow-ups are implemented, and that the store is operating
in compliance during all hours.
- Be the ambassador for the highest possible quality perception for visitors, customers by correct execution of the goods flow processes, keeping customer-perceived availability in focus.
- Secure implementation of the Supply Quality “Detect-Correct-Report” way of working in all parts of logistics operation with a zero tolerance approach towards non-compliant goods meeting the customer.
- Work together with business (e.g. Safety & Security, Recovery, Customer Relations), supply chain partners (e.g. Quality Support Centre, DS, Transport) and external service providers (e.g. Racking-, Equipment service providers), with regards to quality, safety and health related topics.
- Contribute to positioning the IKEA store and the IKEA Brand as responsible partners in lowering environmental impact by taking relevant actions that contribute to achieving longterm profitability in a sustainable and environmental way.
- Live the IKEA values and nurture a strong and thriving IKEA culture that inspires colleagues to reach extraordinary achievements in the store and especially in the goods flow team.
- Lead and influence all goods flow co-workers to secure that the department works in compliance with Global Risk Manual/Safety & security Manual, IKEA internal regulations and local legislation relating to quality, health, safety and environment in relation to the goods flow processes.
- Contribute with relevant quality, health and safety input and feedback to the logistics action plan and ensure that these are implemented in the goods flow processes.
- Ensure warehouse racking, handling equipment and unit load inspections are conducted according to local legislations and IKEA requirements. Assess the goods flow processes in the area of health, safety and quality and share findings with the Logistics Manager.
- Secure a competent goods flow team that can execute its assigned responsibilities related to health, safety and quality with confidence, through mandatory trainings and on boarding for new co-workers.
- Identify, and develop the many talents and successors for the QSC role in the goods flow team in the area of quality, safety and compliance.
- Able to work on shift, weekend and public holidays
- Ability to lead based on performing and delivering through team/stakeholder engagement.
- Ability to build trust and communicate in a clear and targeted way with different people in different situations.
- Ability to manage a high volume and agile retail environment, reaching the desired effect or results.
- Ability to deliver, making things happen with speed, simplicity and flexibility even in unpredictable situations.
- Ability to follow up and optimize operational performance while considering tactical plans.
- Ability to develop (support, coach and train) others to grow and, at the same time, secure my own development
Important Note:
You are invited to the Life at Home journey with IKEA. Click >>here* to begin your journey. Kindly note that your job application will be processed when you complete the assignment.
- If you can't access the link, please go to the original job posting at Smart Recruiter.
Wherever you work within IKEA Southeast Asia, you enjoy a wide range of benefits. Here are just some of them:
IKEA discounts
Co-workers are our most values customers and are entitled to a 15% discount on any home furnishings and food sold in our stores, from the first day of work.
Flexi Benefits
We offer flexi benefits to cater our co-workers who are in different life stages with differing benefits needs. Within an annual Flexible Spending Account, co-workers can claim against dental, optical, fitness memberships or classes, vaccination or immunisation, non-insured outpatient medical expenses, health screenings, health supplements, IKEA purchases, health aid & equipment and mental health.
Maternity and paternity leave
We give mother four consecutive months of maternity leave and father receives four weeks of paid time off after a baby has arrived to help share the joys – and responsible – at home.
Gifts
We enjoy special occasions together and give tokens to mark birthdays, marriage, the arrival of a baby. We reward loyalty through our Long Service Awards/
Work environment
As home furnish experts, we take pride in providing inspiring workplaces that showcase IKEA products and create a relaxed, open atmosphere where we work side by side.
Incentive plan
All co-workers may earn an annual financial reward when we meet our shared business objectives.
Free Parking
All co-workers are given free parking.
Please apply by 1September 2024.
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