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Collections Executive

RM 3,000 - RM 4,000 / Per Mon


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  • Contact and communicate with debtors to facilitate timely repayment.
  • Negotiate suitable repayment plans and settlements.
  • Maintain accurate records of interactions and agreements.
  • Ensure compliance with debt collection laws and regulations.
  • Collaborate with internal teams for effective debt recovery.
  • Identify cases for escalation or legal action when necessary.
  • Generate reports on collection progress and recovery rates.
  • Stay updated on industry best practices and regulations.
  • Meet collection targets and performance metrics.
  • Provide professional and respectful customer service throughout the process
  • A diploma graduate with minimum 1 year of collections/ credit recovery experience
  • Any collection and credit recovery experience (Telco, retails, etc)
  • Required Languages: English and Malay (Read, Type and Speak)
  • Join an International Company with a dynamic, youthful workplace
  • Ongoing training and development opportunities.