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Mandarin Customer Service For Banking Industry (No Exp Required) - Fresh Graduate Are Welcome

RM 3,800 - RM 4,500 / Per Mon


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  • Provide timely support to customers through available communication channels (inbound, outbound calls and email)
  • Processing payment and client information in a manner that is precise and safeguards the customers personal and payment information’s
  • To ensure efficient problem and complaint resolution.
  • Probe & identify financial needs on service calls and pitch relevant solutions in line with client charter.
  • Pro-active support to customers to prevent damage to brand loyalty
  • Fresh Graduate are encourage to apply.
  • Able to work in rotational shift basis 24/7, only one shift per day
  • One shift is 9 hours including 1 hour meal break.
  • Working 5 days a week
  • Speak, read and write fluent English & Mandarin
  • With or Without experiences are welcome
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)