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Sales Account Executive (F&B / Retail / SAAS)

Salary undisclosed

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Gross Monthly salary

Up to USD 3,000

Address

Kuala Lumpur City, Malaysia

Job overview and responsibility

- Stay informed about industry trends and provide strategic guidance to clients

- Gather feedback from clients to inform product enhancement efforts

- Reach out to potential customers, understand their needs, and close deals

- Maintain relationships with existing and potential enterprise customers

- Coordinate with customer service and finance teams for pre-sales support

- Manage the entire sales cycle and ensure timely delivery of solutions

- Negotiate contracts and agreements during the sales process

- Provide insights to product and marketing teams based on customer conversations

- Approach all deals with a customer-first mentality, assisting with client requests as needed

- Build and maintain strong relationships with key stakeholders, serving as the main contact for client inquiries and managing accounts

- Advocate for clients within our Technologies, conveying their needs to internal teams for product improvement

- Encourage adoption and usage of our Technologies' solutions, identifying opportunities for improvement

- Monitor customer satisfaction and address concerns, striving for high retention rates and account expansion

- Collaborate with internal teams to resolve client issues promptly and enhance the product

Required skills and experiences

- Minimum 3-5+ years of combined Sales & Customer Success experience in F&B / Retail / SAAS industries

- Strong communication and interpersonal skills

- Effective multitasking and prioritization abilities

- Detail-oriented with excellent organizational skills

- Enthusiastic and self-motivated, capable of independent work

- Willingness to travel for client visits

- Proficient in product knowledge and conducting product demos to address customer needs

- Skilled in understanding complex customer requirements and proposing solutions

- Successful history of prospecting and building new business

- Consistent achievement of sales quotas

Preferred skills and experiences

- Comfortable with technology and quick learner

- Strong analytical thinking ability

- Demonstrates a strong work ethic and competitive mindset

Why Candidate should apply this position

- Competitive salary

- Monthly commission based on performance

- Flexible working hours and hybrid work culture

- Friendly and dynamic work environment

- Opportunity to take part in growing Indonesia's SaaS company

Report to

CEO

Interview process

1. Quick screening 2. Case study assignment (3-4 hours) 3. Presentation to CEO (flexible order for strong candidates)