Sales Account Executive (F&B / Retail / SAAS)
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Gross Monthly salary
Up to USD 3,000
Address
Kuala Lumpur City, Malaysia
Job overview and responsibility- Stay informed about industry trends and provide strategic guidance to clients
- Gather feedback from clients to inform product enhancement efforts
- Reach out to potential customers, understand their needs, and close deals
- Maintain relationships with existing and potential enterprise customers
- Coordinate with customer service and finance teams for pre-sales support
- Manage the entire sales cycle and ensure timely delivery of solutions
- Negotiate contracts and agreements during the sales process
- Provide insights to product and marketing teams based on customer conversations
- Approach all deals with a customer-first mentality, assisting with client requests as needed
- Build and maintain strong relationships with key stakeholders, serving as the main contact for client inquiries and managing accounts
- Advocate for clients within our Technologies, conveying their needs to internal teams for product improvement
- Encourage adoption and usage of our Technologies' solutions, identifying opportunities for improvement
- Monitor customer satisfaction and address concerns, striving for high retention rates and account expansion
- Collaborate with internal teams to resolve client issues promptly and enhance the product
Required skills and experiences- Minimum 3-5+ years of combined Sales & Customer Success experience in F&B / Retail / SAAS industries
- Strong communication and interpersonal skills
- Effective multitasking and prioritization abilities
- Detail-oriented with excellent organizational skills
- Enthusiastic and self-motivated, capable of independent work
- Willingness to travel for client visits
- Proficient in product knowledge and conducting product demos to address customer needs
- Skilled in understanding complex customer requirements and proposing solutions
- Successful history of prospecting and building new business
- Consistent achievement of sales quotas
Preferred skills and experiences- Comfortable with technology and quick learner
- Strong analytical thinking ability
- Demonstrates a strong work ethic and competitive mindset
Why Candidate should apply this position- Competitive salary
- Monthly commission based on performance
- Flexible working hours and hybrid work culture
- Friendly and dynamic work environment
- Opportunity to take part in growing Indonesia's SaaS company
Report toCEO
Interview process1. Quick screening 2. Case study assignment (3-4 hours) 3. Presentation to CEO (flexible order for strong candidates)