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Customer Service Executive

Salary undisclosed

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Company Description

Savino Del Bene is a multinational company based in Florence, with a network of 337 offices and over 6,000 employees worldwide. Specializing in international shipments and logistics support services, the company offers tailored logistics solutions for various types of merchandise through air, sea, and land transport services.

Role Description

This is a full-time on-site role for a Customer Service Executive at Savino Del Bene in Kelang. The Customer Service Executive will be responsible for ensuring customer satisfaction, managing customer support services, and implementing customer service strategies on a day-to-day basis.

Qualifications

  • Interpersonal Skills, Customer Satisfaction, and Customer Service Management
  • Customer Support and Customer Service Skills
  • Excellent communication and problem-solving abilities
  • Strong organizational and time management skills
  • Experience in the logistics or shipping industry is a plus
  • Bachelor's degree in Business Administration or related field