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Vice President of Business Development (Thailand & Malaysia)

Salary undisclosed

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The Opportunity | Vice President of Business Development

This is an executive-level position for emerging leaders who want to flex their sales muscle in an organization that is the global leader of customer service solutions across multiple business verticals. At Teleperformance, your knack for problem-solving and challenge-facing will be paired up with the best tools and technology, allowing you to develop and execute the best sales strategies.

One of the key objectives of this role is to find and evaluate potential new partnerships. This means that you must understand where the business falls within the market and gauge the impact of this new partnership. You will develop your expertise in new business, allowing you to find and vet partnerships effectively.

The Vice President of Business Development drives the Omni-channel sales solutions of Teleperformance to successfully turn new local, regional, and global business prospects into clients. With an overall sales strategy of value adding solutions designs, this position ensures that the company achieves or exceeds our margin and revenue goals, aligned with our organization’s vision, mission, core values, norms, and policies.

The Responsibilities

  • Design a comprehensive sales strategy of solutions designed to complement our global businessdevelopment framework that addressesmarket needs and new growth opportunities.
  • Map out a business plan with goals, key actions, targets, and measures of success, including itscomplementing resources and tools needed by the unit/department to meet and exceed the organizational objectives.
  • Direct the smooth implementation of well-defined end-to-end business development plans based on the current or new transformational needs and requirements approved and supported by leadership and our clients.
  • Drive sales strategies aligned to the “Employer of Choice” key business differentiators as a People Company, which are also our competitive industry advantages in the local, national, and regional markets.
  • Use of own network in aiding in opening new markets/opportunities.
  • Coordinates with the Bid/Proposal team to generate presentations and proposals for client delivery.
  • Manages negotiation process of contracts with current andprospective clients.
  • Establishes and maintains collaborative partnerships with our new clients to ensure we deliver committed results.
  • Uphold and promote our Teleperformance core values, norms, standard operating policies, and procedures.
  • Arrange, attend, and oversee tours and visits to various Teleperformance sites and locations virtually and physically on behalf of potential new clients.
  • You will maintain ethical practices that nurture a positive work environment that attracts, retains, and motivates high-potential employees at all levels.
  • You will help support the sales teams to identify and develop TP’s unique selling propositions using knowledge of the market and our competitors.

The Qualifications

  • Bachelor’s degree or above is preferred.
  • 8-plus years of successful enterprise sales experience selling intomultiple verticals.
  • Good understanding of CX-related digital technologies, digital transformation a plus.
  • Strong negotiation and business managementskills.
  • Analytical thinking, proactive attitude, strong written and oral communication skills
  • Must have extensive experience selling and presenting to the highest-level decision-makers (C-level Executives)
  • Excellent interpersonal skills and teamwork mindset
  • Must be highly detailed oriented with the ability to be productive and accountable and work under tight deadlines when needed.

Maximize Your Impact at Teleperformance

Welcome to Teleperformance, a global hub of innovation and empowerment, where we redefine the future. With a remarkable €10 billion in annual revenue and a global team of 500,000 employees serving 170 countries in over 300 languages, we lead in intelligent, digital-first solutions.

Want to maximize your impact and earnings? Join our Business Development team, where you will have access to multiple tools that will leverage your potential.

  • Diverse solutions & verticals: Boost your quota & earnings across multiple verticals, such as: Insurance, Technology, Banking & Financial Services, Digital Ads, and more!
  • Global reach: Sell across multiple locations & languages, broadening your portfolio.
  • Digital solutions leader: Leverage our expertise in AI, omnichannel solutions, and customer satisfaction.

As a globally certified Great Place to Work in 72 countries, our culture thrives on diversity, equity, and inclusion. Strengthen your leadership position, tap into our omnichannel solutions, and contribute to a brighter, digitally driven tomorrow. Your talent is the missing piece that completes our vision.

Pre-Employment Screenings

In accordance with Teleperformance policy, employment in this position will be contingent on your successful completion and passage of a comprehensive background check, including global sanctions and watch list screening.

Important | Policy on Unsolicited Third-Party Candidate Submissions

TP does not accept candidate submissions from unsolicited third parties, such as recruiters or head-hunters. Such applications will not be considered, and no contractual association shall be established through such submissions.

Is There a Fine Print?

No fine print, though we will grab this space to remind you that Teleperformance is home to a global family with people from various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.