Share Registrar Manager
RM 6,000 - RM 8,000 / Per Mon
Original
Simplified
- Develop an in-depth knowledge of the clients, their industry, and key contacts.
- Provide high level of client service by communicating and servicing them proactively.
- Document client interactions in a contact / call report.
- Attend to stakeholders’ enquiries and process all submitted documents relating to SRS, ensuring that problems, errors and omissions are escalated and dealt with immediately in the most appropriate manner.
- Receive, check, sort, record and process all documents received from stakeholder (s) or lodging agent(s) or SRS Client Services in accordance with the necessary procedures.
- Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other Client / Shareholders’ instructions.
- Support client Shareholders’ Meetings – Attendance Registration and Polling Services.
- Assist in reviewing processes and workflows to identify opportunities for Continuous Improvement.
- Ensure all duties are carried out according to department’s Standard Operating Procedures (SOPs).
- Work in conjunction with all colleagues in order to meet departmental quality standards and ensure a smooth flow of operation.
- Comply with Group and Company Procedures and Policies.
Carry out any other duties / projects that may from time to time be assigned
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree in Business Studies/ ICSA or its equivalent.
- Required language(s): Bahasa Malaysia, English.
- At least 2 year(s) of working experience in the related field is preferred.
- Basic MS Office skills.
- Well developed organizational and time management skills.
- Ability to communicate effectively with a diverse level of individuals and handle efficiently situations ranging from routine to emergencies.
- Strong interpersonal and communication skills.
- Excellent client service and problem-solving skills.
- Strategic office location, next to Dangi Wangi LRT or Medan Tuanku Monorail
- Opportunity for growth
- Supportive team environment
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