Front of House

Front-of-House Staff member is responsible for providing excellent customer service and ensuring a welcoming and smooth experience for all guests and members.

This role involves direct interaction with members, booking of fitness classes, handling inquiries, and addressing any issues that arise.

• Welcome guests warmly and provide a friendly and professional first impression
• Address guest inquiries, concerns, and requests promptly and effectively.
• Handle telephone and email communications as needed.
• Handle guest complaints or issues with professionalism and empathy.
• Participate in team meetings and contribute to a positive work environment.

Training will be provided to familiarize the candidate with specific company policies and procedures.

Opportunities for growth and advancement within the company may be available.

*Malaysian Only*

Job Types: Full-time, Permanent

Pay: From RM2,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Gym membership
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Schedule:

• Early shift
• Rotational shift

Supplemental Pay:

• Commission pay
• Performance bonus

Ability to commute/relocate:

• Kuala Lumpur: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you Malaysian? Are you able to work without working Visa in Malaysia?

Language:

• Mandarin (Preferred)
• English (Preferred)
• Bahasa Malaysia (Preferred)

Expected Start Date: 10/01/2024