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Sales Executive

Salary undisclosed

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  • Identify and engage new customers while managing sales order processes.
  • Manage shipping and export documentation for export sales.
  • Ensure timely delivery of ordered goods.
  • Collaborate with relevant departments to provide post-delivery or after-sales services to customers.
  • Manage customer complaints and feedback processes.
  • Manage NC products in the event of customer rejection.
  • Prepare and analyze statistical reports based on established Q. Objectives.
  • Investigate and recommend corrective actions or initiate improvement measures as needed.
  • Report the sales performance at the management review meeting.
  • Provide input during the risks and opportunities assessment.

Requirements

  • Diploma or Degree in a relevant field.
  • A minimum of 2 years working experience in the plastic industry.
  • Strong communication and interpersonal skills.
  • Proficiency in handling shipping and export documentation.
  • Excellent problem-solving skills to manage customer complaints.
  • Location: Based in Johor