Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Customer Service Support Specialist

Salary undisclosed

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Cobo is a globally trusted leader in digital asset custody solutions. As the world’s first omni-custody platform, Cobo offers the full spectrum of solutions from full custody, co-managed MPC custody, to fully decentralized custody as well as wallet-as-a-service, advanced DeFi investment tools and an off-exchange settlement network. Trusted by over 500 institutions with billions in assets under custody, Cobo inspires confidence in digital asset ownership by enabling safe and efficient management of digital assets and interactions with Web 3.0. Cobo is SOC2 Type 1 and Type 2-compliance-certified and licensed in 5 jurisdictions.

More information about Cobo, please visit: https://www.cobo.com/

Job Responsibilities:

  • Communicate with clients via email, online communication, and other channels to address inquiries, resolve technical issues, and maintain service records.
  • Promptly handle or escalate technical issues encountered by clients during product use, enhancing their experience and increasing customer satisfaction.
  • Work closely with the technical team to ensure effective resolution of client issues and participate in in-depth analysis of technical problems.
  • Draft, review, and maintain technical service documentation, organize client requirements, and assist clients in better understanding and using APIs and other technical functions.
  • Responsible for providing after-sales technical support.

Job Requirements:

  • 1 to 3 years of experience in technical support, with a preference for candidates with experience in SaaS, finance, or blockchain industries.
  • Familiar with API operations and related technologies, capable of handling technical issues; experience with API integration, MySQL databases, and proficiency in at least one programming language.
  • Strong customer service awareness, excellent language and communication skills, and the ability to identify and analyze clients' technical needs.
  • Strong execution ability, quick to learn and master new industries and product technologies.
  • Highly responsible, clear-thinking, strong in logic, and capable of efficiently solving problems under pressure.
  • Good team spirit, capable of coordinating and driving tasks towards operational and technical goals.
  • Willingness to work in shifts, including night shifts.
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