Sales Coordinator

• Answer telephone and respond to caller inquiries in a pleasant manner. • Answer client / bookers questions about property facilities/services (e.g., hours of operation, rates, packages, promotions, entertainment, restaurants etc.) • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. • Responsible for coordinating internally with the sales & marketing team. • Generating reports, preparing proposals, collections details, coordinating with clients & suppliers. • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event order, etc.).Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event order, etc.). • Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.). • Generate group and/or corporate leads through internet prospecting, networking, and telemarketing. • Manage and maintain sales executives and managers schedules, appointments and travel arrangements. • Assist sales team by managing schedules, filing important documents and communicating relevant information. • Arrange and co-ordinate meetings, events and any appointments. • Record, transcribe and distribute minutes of meetings. • Interaction with client in regards to leads, hotel & golf needs and client travel. • Meets with clients in the absence of the Director of Sales & Marketing or Sales Managers to effectively and professionally convey details of the sale to the client. • Perform site tours with potential clients. • Monitor, screen, respond to and distribute incoming communications. • Design, upload, extract and maintain customer databases. • Should know the process of merging profiles. • Print Daily Sales reports for each sales managers and submit to Director of Sales & Marketing. • Print Sales manager productivity reports for each sales managers and submit to Director of Sales & Marketing. • File and retrieve documents and reference materials. • Conduct research and collect data to prepare reports and documents. • Establishes strong relationships with vendors to ensure maximization of club revenue. • Ensures all documents produced by the Sales Department (i.e. BEO’s, contracts, golfer lists, proposals) are completed accurately and on time. • Respond to complaints from customers and give after-sales support when requested. • Ensure the adequacy of sales-related equipment or material are available at all times. • Other duties as assigned by Director or sales or the management.