Epicareer Might not Working Properly
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Please Turn on your JavaScript

Epicareer might not working properly because your browser javascript is turned off.

What is JavaScript?

JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
How do i turn this on?
Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
  6. Make sure Off is chosen in the pop-up menu next to the website.
  7. On the left, click Pop-up Windows.
  8. Make sure Allow is chosen in the pop-up menu next to the website.
Visit Site here
  1. Open Chrome on your computer.
  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
  6. Select Sites can use Javascript.
Visit Site here
  1. If you're running Windows OS, in the Firefox window, click Tools > Options.
  2. Tip: If you're running Mac OS, click the Firefox drop-down list > Preferences.
  3. On the Content tab, click the Enable JavaScript check box.
Visit Site here
  1. Click the "Settings and more" icon at the top right of the Edge browser window.
  2. Click Settings.
  3. From the Settings menu, click Cookies and site permissions.
  4. Scroll down and click on JavaScript.
  5. In the JavaScript window, toggle the slider to "on" or "allowed."
  6. Close the Settings tab.
  7. Refresh the page.
Visit Site here
  1. Go to Settings.
  2. Click Advanced in the left sidebar, and click Privacy & security.
  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
Visit Site here
Any Question? Contact us
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Jobs or company...

Technical Support Specialist (L1) l KL & Penang

  • Full Time, onsite
  • Commerz Global Service Solutions (Formerly known as Commerz Trade Services)
  • Kuala Lumpur, Malaysia
Salary undisclosed

Apply on

Linkedn
Original
Simplified

Job Purpose:

To carry out and take responsibility for the tasks and activities relating to the operation of applications in production in GS-IT

with the following goals:

  • Ensure the Service Level Agreements (SLA) are adhered to
  • Ensuring high availability, security, and performance of all monitored systems.
  • Implement changes in accordance with requirements

The position "Technical Support Analyst“ comprises the following monitoring and operational roles:

  • Monitor servers, applications, databases and storage performance. Ensure the availability and stability of the servers
  • Detection, analysis, resolution, and documentation of all IT faults in accordance with standards
  • Use of standard tools for incident, problem, request and change management
  • Escalation of faults as specified to the respective on-call service or alternatively to the Escalation Manager
  • Fault response outside the service line's acceptance times
  • Adhere to company policies and procedures related to client-server operations, security and data privacy
  • Provide technical support to end users by resolving client-server related issues

CS Specialties:

Linux Skills

  • Basic Unix commands checking the status of the servers. (ping, df -k etc)
  • Ability to differentiate the Linux alerts (server not pingable, full filesystem issue, oracle process not running, batch job failure)
  • Basic knowledge of Unix infrastructure and how it works.
  • Handling of Alarms and Events by Trouble Tickets

Windows

  • Basic Windows commands to check the status of the servers. (e.g., Ping, ipconfig, and so on…)
  • Basic knowledge of how Windows infrastructure works. (e.g., Active Directory, Domain Controller and so on…)
  • Able to differentiate types of Windows error alerts, how to check, and the possible resolutions. (Services down, Server not pingable, CPU high usage and so on…)
  • Comfortable with using Windows OS on our workstation.
  • Handling of Alarms and Events by Trouble Tickets

Qualifications/Skill

Professional Skills

  • Relevant professional training / qualifications in computer studies
  • High level of responsibility and team works
  • Good communication and strong analytical skills
  • Good practical knowledge in Service-management Processes
  • Experience updating and documenting SOP’s training manual
  • Good collaboration skills to work effectively with other teams and end-users

Preferred:

  • Data center operator experience
  • Familiar with Linux commands and infrastructures
  • Familiar with MS Windows commands and infrastructures
  • Experience using Service Now, Dynatrace, Tivoli, and UC4
  • Familiar with MS products like Outlook, Teams, Office 365

Specific Work Conditions:

  • Able to work in 24/7 shifts
  • Senior might require to take on the On Call support roles
  • Able to work from home
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