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Jobs or company...

Technical Specialist (SD-WAN)

Salary undisclosed

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Technical Specialist (SD WAN)

Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.

We are currently looking for Technical Specialist (SD WAN). This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Description

  • Act as client’s Subject Matter Expert with extensive understanding of client’s SD-WAN network setup/design.
  • Provide Technical Support for escalated incident from NOC engineers, troubleshooting and solving the issues.
  • Provide and/or review configurations of complex changes, documenting all changes including and not limited to maintaining network documentation.
  • Manage incidents to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner.
  • Provide fault isolation and root cause analysis for technical issues.
  • Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
  • Review of technical documentation for training materials, manuals, troubleshooting guides, etc

Requirements

  • Experience - 5+ years in similar support roles, working directly with large global customers and partners in addition to internal teams (such as DevOps, Engineering, QA, Product managers)
  • Working experience in configuring and troubleshooting SD-WAN technologies
  • Experience in routing/switching technology, including MPLS IPVPN, Cloud Connect Solution, BGP, OSPF, etc.
  • Working experience in at least one of the SD-WAN solutions, Silverpeak, Cisco-SDWAN, Velocloud, Fortinet.
  • Experience with Cisco, Juniper and Fortinet products,
  • Expertise with Remote Access VPN solutions, IPSEC, PKI & SSL, TCP/IP, Authentication Protocols (LDAP, RADIUS etc.)
  • Experience working with multi-factor authentication security system (tokens, certificates, CAC cards, and similar)
  • Working knowledge of Security services (IDS/IPS, Firewalls etc.)
  • Virtualization experience (AWS, Azure, VMWare, OpenStack) is a plus.
  • Candidate having SD-WAN certification and/or CCIE/CCNP is a plus.
  • Strong ability to independently debug broad, complex, and unique networks with mixed media and protocols required.
  • Excellent written and verbal communication skills are required.

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [email protected] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: Lavanya M S

Reg No: 201201037177

Avensys Consulting Sdn Bhd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys' personal information and privacy policy.

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