Strategic Partnership & Sales Manager - Payments

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Strategic Partnership & Sales Manager do at Fiserv?

The individual will be based in Kuala Lumpur and reporting to the General Manager, Malaysia.

• Possess excellent knowledge and experience in pitching and presenting to payment facilitator/ISO partners, large enterprise clients on direct acquiring and issuing processing contracts (license, outsource and/or managed services model) for the Financial Services/Fintech industry, while possessing in-depth knowledge and experience in client/s facing account management with proven track record of delivery of high performance.
• Establish extensive customer relationships with the experience to lead opportunities resulting in conversion and execution of the deals from inception, engagement and Proof of Concept (POC) throughout the whole lifecycle on acquiring and/or issuing processing and Fiserv’s software solutions.
• Manage an existing portfolio of clients with view to maintain the highest level of support and to review new opportunities with these clients to generate new additional revenue.

What you will do:

• Delivering an Annual In-Year Revenue and Multi-Year New Sales Revenue
• Build strong pipelines and ensure regular weekly update of all opportunities
• Partner identification, development and management.
• Leads and develop major accounts to be successfully on-boarded
• Understanding local and regional payment products, the competitive landscape, local regulations and complimentary partner services
• Devising and executing sales campaign, if required to drive incremental revenue
• Assisting on large, strategic, multi-product, complex business opportunities
• Identifying new market segments for Fiserv to expand into

What you will need to have:

• 6-10 years of relevant experience in the consumer payments business (acquiring and/or issuing verticals) of Financial Institutions, Payment Service Providers (PSP) and Fintech (AML, Digital Channel, etc.) organizations.
• Proven track record in managing clients (i.e. partners, digital commerce, enterprise sales, etc), especially in the sales discipline and project leading through sales campaigns, account follow up and reporting
• Demonstrated ability to negotiate with differ levels of stakeholders, coupled with the confidence to present to C-Suite audience
• Entrepreneurial and innovative, with the desire and capability to identify opportunities and develop new or alternative propositions for clients
• Highly self-motivated and results driven while being open to assume responsibilities by stepping up
• Excellent team player to facilitate close partnering with local and regional teams
• Demonstrated strong problem solving and analytical skills
• Passion to learn new skills and ability to gain an understanding quickly
• Excellent command of English, Malay and Mandarin

What will be great to have:

• Strong interpersonal communication skills
• Additional knowledge of Credit/Debit Card, Alternative Payment Methods (APM) management & Payments Processing landscape for both online, offline and mobile acceptance is an added quality.

Thank You For Considering Employment With Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What You Should Know About Us

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our Commitment To Diversity And Inclusion

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

What does a successful Strategic Partnership & Sales Manager do at Fiserv?

The individual will be based in Kuala Lumpur and reporting to the General Manager, Malaysia.

• Possess excellent knowledge and experience in pitching and presenting to payment facilitator/ISO partners, large enterprise clients on direct acquiring and issuing processing contracts (license, outsource and/or managed services model) for the Financial Services/Fintech industry, while possessing in-depth knowledge and experience in client/s facing account management with proven track record of delivery of high performance.
• Establish extensive customer relationships with the experience to lead opportunities resulting in conversion and execution of the deals from inception, engagement and Proof of Concept (POC) throughout the whole lifecycle on acquiring and/or issuing processing and Fiserv’s software solutions.
• Manage an existing portfolio of clients with view to maintain the highest level of support and to review new opportunities with these clients to generate new additional revenue.

What you will do:

• Delivering an Annual In-Year Revenue and Multi-Year New Sales Revenue
• Build strong pipelines and ensure regular weekly update of all opportunities
• Partner identification, development and management.
• Leads and develop major accounts to be successfully on-boarded
• Understanding local and regional payment products, the competitive landscape, local regulations and complimentary partner services
• Devising and executing sales campaign, if required to drive incremental revenue
• Assisting on large, strategic, multi-product, complex business opportunities
• Identifying new market segments for Fiserv to expand into

What you will need to have:

• 6-10 years of relevant experience in the consumer payments business (acquiring and/or issuing verticals) of Financial Institutions, Payment Service Providers (PSP) and Fintech (AML, Digital Channel, etc.) organizations.
• Proven track record in managing clients (i.e. partners, digital commerce, enterprise sales, etc), especially in the sales discipline and project leading through sales campaigns, account follow up and reporting
• Demonstrated ability to negotiate with differ levels of stakeholders, coupled with the confidence to present to C-Suite audience
• Entrepreneurial and innovative, with the desire and capability to identify opportunities and develop new or alternative propositions for clients
• Highly self-motivated and results driven while being open to assume responsibilities by stepping up
• Excellent team player to facilitate close partnering with local and regional teams
• Demonstrated strong problem solving and analytical skills
• Passion to learn new skills and ability to gain an understanding quickly
• Excellent command of English, Malay and Mandarin

What will be great to have:

• Strong interpersonal communication skills
• Additional knowledge of Credit/Debit Card, Alternative Payment Methods (APM) management & Payments Processing landscape for both online, offline and mobile acceptance is an added quality.

Thank You For Considering Employment With Fiserv. Please:

• Apply using your legal name

• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What You Should Know About Us

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our Commitment To Diversity And Inclusion

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning About Fake Job Posts

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.