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- Provide administrative support to the CM in turnkey projects, which includes coordinating, managing, and overseeing ad-hoc projects for all departments of the company.
- Overseeing, managing, and being responsible for the daily running of the showroom and offices. To ensure that the total upkeep of the showroom is managed in a timely, efficient, and cost-effective manner.
- Work with country heads to devise, maintain and improve office systems, including data management and SOP for the company when needed.
- Attend weekly staff/management meetings, and record minutes of meetings when required.
- Prepare documentation related to pre and after-sales servicing matters, which includes quotations, service contracts, and service reports when required.
- Represent the Company in a professional manner always as an ambassador of the Company.
- To oversee and manage client database, which includes establishing a comprehensive and accurate database of our existing customers and prospect daily via Salesforce and manual lists related to pre and after-sales.
- Attend/assist phone inquiries and walk-in customers/prospects and forward detailed information to the sales and aftersales department.
- General administrative work is required, e.g., managing dispatches, courier documents, emails, and accounts receivable (debtors aging) follow-up, etc.
- Always maintain a high level of enthusiasm with all colleagues and customers.
- Understand the company mission and business vision.
- Able to multi-task, be organized, tidy, and detail orientated.
- Introduce and recommend new and improved ideas as well as suggestions in administration and daily operations of the company and sales department.
- Have good product knowledge of all products and services offered by the Company.
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